Universal Vacation Club - This company mislead me into a purchase, then will not acknowledge the contract cancellation.
I went to a sales presentation at Villa del Arco and was led to believe I was purchasing a unit at Arco.When I went back to the sales presentation place two days later and told them of my desire to cancel, they told me I could not and that I would lose my deposit.
They also told me that I was purchasing at Arco. These were all lies it turns out and in violation of Mexican law. When I returned to the states and was contacted by UVC, they said they had nothing to do with the sales people. Strange isn't it, that they have no connection with the persons selling their products.
They refused to accept the cancellation and have now put my account into a collection agency. My credit card refunded the deposit. Do not go near this resort or UVC, it is a scam, they are crooks and could care less if they screw people over.
Spread the word.
Monetary Loss: $20.