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universal vacation club

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26 complaints

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UVC is an American company that specializes in vacation and traveling services. UVC is an acronym that stands for Universal Vacation Club. Universal Vacation Club provides a variety of vacation packages, ways of spending weekends, restaurant and dining options, entertainment and resort facilities, etc. Universal Vacation Club offers a number of services online: maintenance fee payment, loan payments, reservation history, confirmation letters, calendar of events, and so much more.

Universal Vacation Club members have a lot of benefits: they can save weeks at no cost, they have a preferred reservation status, Priority Member Rental Program, extended night stays at prorated maintenance fee, etc. Please try to contact Universal Vacation Club Customer Service directly prior to posting any complaints on this site.

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Universal Vacation Club Complaints & Reviews

Universal Vacation Club Reviews

Rjfernan...
Universal Vacation Club - Rip Off -Stay Away, I hav Member since 1989

I have been a member since 1988, they keep changing rules as they see fit, only to benefit themselves, never the customer. My advice, STAY AWAY FROM TIME SHARES!!! TOO LATE FOR M...

#279844
Dec 07, 2011
132

Jmedley
Universal Vacation Club

I have been a member of UVC since 1994, they have ticked me off somewhat over the years, BUT THIS IS THE LAST STRAW! I made reservations on Monday, looked at my email confirmation...

#275395
Nov 16, 2011
162

Jmwhipple
Universal Vacation Club - Won't cancel contract

Don't get involved with this company. It is a scam and they won't let you out of your contract. I have emailed them, called them, faxed in requests to cancel my contract and I stil...

#216976
Jan 18, 2011
624

Bbenedic...
Universal Vacation Club - Bought timeshare can not use always full

I purchased a time share at villa del arco in 2007 and continually have problems booking my week there. I have only been able to go once since my purchase the other time I had to g...

#215028
Jan 06, 2011
367

Anonymous
Universal Vacation Club - They lied to me.

When I purchased in Jan, 2009 at the Villa del Palmar Flamingos, Nuevo Vallarta, the salesman & sales manager told me that along with my purchase, I was enrolled in the "Member Ren...

#212085
Dec 17, 2010
486

AVL22
Universal Vacation Club...Liars!!

We were suckered into buying into the Villa Del Palmar Flamingos last year. We were outright lied to and unfortunately, are stuck with a loan payment as well as our annual mainten...

#210095
Dec 04, 2010
529

Anonymous
Universal Vacation Club - Stay away from this company at all cost

We have worked and worked and worked to get this cancelled, and it has been the biggest hassle ever. We have had two previous timeshares and they had been great, so we never suspe...

#199252
Sep 20, 2010
685

Froggie
Universal Vacation Club a ripoff

Universal Vacation Club a ripoff! After paying hundreds of dollars in maintenance fees that rose every year, we are signing the timeshare over to Universal Vacation Club . ...

#195874
Aug 26, 2010
798

Adenoble
Universal Vacation Club - Universal vacations

I was just 20 when i was conned that was 23 years ago - i have just found out that as i was under age (21 in USA?)- they were not legally allowed to sell me a timeshare . it has co...

#194618
Aug 19, 2010
463

Megoulet
Universal Vacation Club - Incompetency and lack of customer care for their members

Just called UVC to book our 2010 timeshare reservation at Villa del Palmar-Los Cabos. Was told that I can no longer book reservations for this timeshare and that may husband is th...

#188719
Jul 08, 2010
506

Anonymous
Universal Vacation Club -- Fraud perpetuated

UVC keeps sending me "overdue" reminders even tho i already paid. Each reminder shows higher amount for overdue. The staff does not answer or respond to my questions. I even tried ...

#173036
Mar 01, 2010
1374

Jb777
Universal Vacation Club - Complete ripoff

We spent $28,000 on a luxury 2 bedroom unit at Villa Del Arco. Promised to be able to trade with Interval International at millions of equal luxury units all over the world....

#168084
Jan 17, 2010
921

Psarwal
Universal Vacation Club - Villa Del Palmar

In early August our family took a vacation to Puerto Vallarta in Mexico. At the airport we were stopped by the “Tourist Advisors” who actually turned out to be Time Share repre...

#162495
Nov 20, 2009
1272

Jeff Rob...
Universal Vacation Club - UVC -Let me help

I am running for a UVC Board of Director position with the primary goal to welcome and maintain an open line of communication between myself, Club Members, Club Member Directors an...

#158123
Sep 28, 2009
871

Anonymous
Universal Vacation Club - LOVE VILLA DEL PALMAR

Love Villa Del Palmar--stay every year and no problems. Mexican people are great and only timeshare people are aggressive trying to make a living!! Americans can be too sensitive...

#149549
Jun 04, 2009
944

Anonymous
VERY HAPPY W/ Universal Vacation Club

I have been a member for 5 years. Go at least twice a year...have never had a problem booking a time. Find the staff outstanding! Always get a great room at Villa Flamingos. Has be...

#138137
Oct 04, 2008
1017

Csliang1...
Universal Vacation Club - UVC - not honoring contractual benefits

When my husband and I bought into UVC in June 2008, it was promoting an airfare guarantee of up to 5 years program through their partner Travel Escape Club. Now, UVC is not honorin...

#134776
Sep 09, 2008
1065

Audreyan...
Universal Vacation Club - They lied about a free summer week. Not free requires a maintenance fee!

Universal Vacation Club lied during the presentation and sweetened the deal with a Free Summer Week. Yes, they said entirely free, no maintenance fees. Turns out the other name for...

#134588
Sep 08, 2008
537

Dblake66
Universal Vacation Club - Universal vaction club screwed me!

Bought time share at new hotel, have not been able to stay at new hotel for 3 years. UVC tells me only a portion (35%) of the hotel (via del arco) is open to the time share holder....

#133926
Sep 04, 2008
1050

Anonymous
Universal Vacation Club - Misrepresented availability of the unit we bought.

We bought a unit at Los Arcos and we can never make a reservation to use our week in a 2 bedroom unit. We have two years now deposited because they never have any space. I think th...

#129246
Jul 27, 2008
529

Anonymous
Universal Vacation Club - This company mislead me into a purchase, then will not acknowledge the contract cancellation.

I went to a sales presentation at Villa del Arco and was led to believe I was purchasing a unit at Arco. When I went back to the sales presentation place two days later and told th...

#126759
Jul 08, 2008
910

Calhusky
Universal Vacation Club - UVC Is a TOTAL RIPPOFF

Trusting these scam artists was the biggest mistake of my life. They lie, cheat, and rippoff anyoe they get their hands on. They show you one thing and stick you in another. They c...

#125393
Jun 26, 2008
595

Mwiley
Universal Vacation Club - UVC Screwed us

UVC and Interval International horde rooms as hotel rooms and prevent members from booking these rooms forcing you to change schedules, pay additional cancellation fees and stay at...

#121593
May 20, 2008
1488

Bella2521
Universal Vacation Club - Too many hidden fees and contract subject to change without written notice!

Buying our timeshare at Villa Del Mar in Puerto Vallarta has been a bad experience from the start. We got into a "fixed" timeshare and yet never got to stay in our room. ...

#120374
May 09, 2008
1392

Shurtlel
Universal Vacation Club Rip Off

I have found others ripped off by Villa PalMar resorts and Universal Vacation Club, both in Cabo and Puerto Vallarta. They will lie to get the sale, then lie about what they did an...

#116546
Mar 26, 2008
2839

Shurtlel
Ripped off by Villa del Arco, Universal Vacation Club in Cabo.

Run, just run from anyone in Cabo asking you to go to a presentation at Villa del Palmar resorts which includes Villa del Arco. They mislead and actually lie to make the sale.

#114076
Feb 27, 2008
4563
Reviews 1-26 of 26

Related Information

Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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