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  • Nov 25
  • Hotels and Resorts
  • Springfield, Massachusetts
  • Timeshare
  • 23
  • REVIEW RATING 4/5

This is a horrible, greedy, lying company. Do not buy a timeshare from them. It's cheaper to rent a week. They are not loyal to their paying timeshare owners. You will never be able to book at villa del arco only at the villa del palmar. You can book at a cheaper rate thru travel websites. The maintenance fee is outrageous (up to $1,000.00)and they always make you pay an additional upgrade fee.... Read more

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  • Oct 09
  • Hotels and Resorts
  • Payment Issues
  • 51
  • REVIEW RATING 4/5

As an owner we paid our maintenance fees over 45 days ago and the resort is still unable to get their records correct to make a reservation. Don't buy from this club. Go elsewhere! We wish we never bought into this club and wasted good money. We have spent thousands and still have not vacationed. Just a nightmare. I have tried to give back the resort after paid in full and they won't take it... Read more

Was this review helpful? 1 0

They will lie to you and tell you anything you want to hear. Watch out for Gareth. We were promised an every year timeshare, only to find out it was every other year. Big ripoff. Beware!! Don't get sucked into their trap. Add comment

  • Jan 17
  • Travel Agencies
  • Aurora, Colorado
  • Uvc Membership
  • 1
  • 1
  • 145
  • REVIEW RATING 5/5

On June 28th, I foolishly bought a UVC membership and gave a $1000.00 down payment . I went to the hotel and did my research about UVC frauds and complaints and tried to cancel the next day. I went to the UVC to tell them I had other payments and priorities etc.. They told me that I could not get my money back when the paper said that under Mexican law I had 5 days. They said I was misreading it... Read more

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  • Feb 01, 2013
  • Hotels and Resorts
  • Puerto Vallarta, Jalisco
  • 8
  • 8
  • 287
  • REVIEW RATING 5/5

On March 29, 1989, I became involved in a timeshare nightmare that won’t go away. I purchased a timeshare club membership for a one bedroom fixed week during Springbreak in Puerta Vallarta, Mexico at the Villa Del Mar resort, Universal Vacation Club, indicated as owned by South Pacific Travel Ltd. I was also required to pay a yearly membership with Interval International in order to bank... Read more

Was this review helpful? 9 0

  • Nov 05, 2012
  • Tourism
  • Burbank, California
  • Los Arcos
  • 4
  • 4
  • 470
  • REVIEW RATING 4/5

On October 2, 2012, we two couples, attended a time share presentation with sales representative Valerie Knickle of The Villa Group, Universal Vacation Club, Villa Preferred Access, Beach Resort & Spa, Cabo San Lucas. An offer was made of two (2) studio units at the Villa del Arcos Resort. This offer was only made if we acted on their offer at that time. We accepted the offer and each couple paid... Read more

Was this review helpful? 10 29

  • Nov 01, 2012
  • Travel Agencies
  • Kalamazoo, Michigan
  • Villa Del Mar
  • 1
  • 1
  • 232
  • REVIEW RATING 1/5

A year ago, I fool heartedly went the Villa del Palmar in Nuevo Vallarta as most, for a promise for a free trip that would normally cost about $100. Jimmy Munoz was the *** man! He was slicker than soft butter. I had brain cancer related cognitive issues and he managed to get me to put down a deposit of $2000 stating that there was someone else waiting to buy the unit. ..the pressure tactics... Read more

Was this review helpful? 1 8

  • Jan 13, 2012
  • Hotels and Resorts
  • Miami, Florida
  • 1
  • 1
  • 198
  • REVIEW RATING 4/5

I reserved my two float winter weeks for 2012 for Oct and deposited them with Interval International. I am then told by II that UVC cancelled my reservations/deposits. I contacted UVC and was told that you had cancelled my Oct weeks and deposited May 2012 weeks!! The weeks are mine to reserve and deposit during the allotted times in my contract with UVC. If I deposit Oct weeks, then I have... Read more

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  • Jan 01, 2012
  • Travel Agencies
  • Portland, Oregon
  • Villa Del Arco Studio
  • 222
  • REVIEW RATING 4/5

I purchased Villa del Arco in 2010. I made a deposit and created a loan. I had to pay for the first years maintenance fee even though I would not be going back to Mexico a second time in one year. Shortly after I returned home I lost my job and have not worked since. I tried to keep up with the payments but felt that it was just too much. They offered to reduce the payments for a few months... Read more

Was this review helpful? 2 6

  • Dec 07, 2011
  • Travel Agencies
  • Miami, Florida
  • Timeshare
  • 3
  • 3
  • 194
  • REVIEW RATING 4/5

I have been a member since 1988, they keep changing rules as they see fit, only to benefit themselves, never the customer. My advice, STAY AWAY FROM TIME SHARES!!! TOO LATE FOR ME, BUT NEVER AGAIN! They have changed the rules about rental pool, they used to send forms right out, now you have to call them each year and wait on the telephone after, of course, going through several recorded... Read more

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